Thursday 27 August 2020

Paypal Issue - Technical problem

UPDATE 24.09.2020: Message from Cint

Dear User,

Unfortunately, due to some additional security measures put in place by Paypal recently, we have been experiencing severe delays in processing your Paypal rewards payments.

What has happened?

 · Paypal was not accepting bank transfers from Cint - the technology platform used to deliver surveys and rewards to panellists. This means we were unable to add money to our account in order to pay you.

 What steps have been taken so far?

 · We have returned the points for all pending Paypal transactions back to your account so you could choose another reward option where possible.

 · We have temporarily removed the option to choose Paypal in our portal / app.

 · We have identified the reason why Paypal was not accepting Cint’s bank transfers (Recent security measures implemented by Paypal without any pre-warning has prevented many payments getting correctly transferred)

 When can you receive your Paypal payments?

 · We expect to be able to restart offering Paypal payments from the 28th of September 2020


We are genuinely sorry for the inconvenience this disruption has caused. We will provide a further update as soon as payments resume.

UPDATE 23.09.2020: Having escalated this issue with Paypal, Cint have the following update:

  • Historically Cint has used a generic name called “Your panel” as their Paypal business name, so when payments are made to panelists, their statements read ‘Your panel’ instead of Cint.
  • However, without any prewarning, Paypal has recently introduced some additional security measures to their fund transfer process, which requires a Paypal account’s business name to match its corresponding bank account’s business name.
  • This new requirement has created an overwhelming number of reversals in the Paypal system, and as a result, many of Cint's accounts were affected; which unfortunately took some time to troubleshoot.
Since the problem now have been detected, we hope that Paypal soon will be up and running again.

UPDATE 16.09.2020: Paypal is experiencing problem with several Nordic customers, including Cint. The latest news I have is that Paypal is working hard to solve this, but we are not pleased since they did not prioritise this problem at once. Therefor Cint are working to find more payment options in the different countries so that members can choose more ways to get their rewards.

UPDATE 04.09.2020: As Cint have been trying to solve the issue with PayPal and weren’t able to get this done until today (friday), Cint can’t wait anymore for PayPal. Cint's operations team have suggested that we will proceed today with the following solution.

Cint has identified the countries where they have Paypal but also have other payment methods available. For all of these countries, they are going to do the following:

• Roll back all pending Paypal payments

• Add messaging asking users to choose other method. This would be added to Zendesk and linked from portal by Cint’s product team.

• Temporarily block further payouts to Paypal in these countries (PayPal will be disabled for panels in these countries across the whole platform)

For the countries where we have only PayPal as an option, Cint will still look for the solution.

UPDATE 03.09.2020: Unfortunately the test payment didn't come through to Cint's account yesterday, this means Cint is still unable to add funds to Paypal. Cint is clear on that the problem is not on their side, but on Paypals.

The team responsible for this at Cint is in touch with PayPal’s department to escalate the issue further.

UPDATE 02.09.2020: Paypal have completed their investigation and concluded that they have sent the money back to Cint, but it may take 30 days to arrive. Paypal gave no reason that the payments were returned. 

Yesterday morning Cint made a test payment of a small amount after re-checking the transaction details. If successful, Cint will see it in Their Paypal account on Thursday and will start to ramp up payments again (if it works).

UPDATE 28.08.2020: Latest update is Paypal said their team is investigating and will get back to Cint in max. 72 hours. We are hoping for having this resolved on Monday.

Cint says that there is a technical problem with all payments (Paypal). They do not know when it will be solved, but Paypal and Cint is working hard to solve the problem.

If possible, you can choose another payment option. If you already have redeemed your earnings through Paypal, let us know if you wants us to contact Cint and ask them to delete the Paypal payment so that the money is returned to your account.

Sorry for the problem.

Saturday 22 August 2020

The winners - Summer competition 2020

Here are the winners in our Summer competition 2020:

Name Country Prize
Maja Kovacek Ireland 200
Alice Bonifácio Portugal 200
Abdulrazak seriki Nigeria 5
ABRAM THABANG molepo South Africa 5
Aggeliki Kaligeri Greece 5
Agne Grocke Lithuania 5
Agustina Luján Chavez Argentina 5
Ahamed hasan UAE 5
Aireen Carla S. Nang UAE 5
Ajay Bharat Uniyal India 5
Akinfolami Akin-Alamu South Africa 5
Alba Siclari  Italy 5
Alexander Ecuador 5
Alexis Varsamis Greece 5
alfredo pavel fraire guerrero Mexico 5
Amour Lelis Philippines 5
Andoni Moreno Urio Spain 5
andres mauricio diaz agudelo Colombia 5
Ann Nicole Rubin Philippines 5
Anna Konstantinidou Greece 5
Anna Korou Greece 5
Anton Olsson Sweden 5
Antonio Grande Italy 5
Antony Mburu Kenya 5
Aris Varsamis Greece 5
Athulya Mohan UAE 5
Attus Szalai UK 5
Bárbara Ferreira Pereira Portugal 5
Batsheva Steinvil Netanel Israel 5
Belal Hajjar Sweden 5
Benjamín Hurtado Sánchez Peru 5
Benoit Cardignac France 5
Bushra Salahudeen UAE 5
Camilla Ekelund Sweden 5
Camille Kounakey France 5
Carlos Antonio Dueñas Mejía El salvador 5
Catherine Jacob South Africa 5
Chandrè Matthews South Africa 5
Charles Joshua Villa Philippines 5
Chola Chimpampwe Zambia 5
Chris Loo Malaysia 5
Christian Andreasen Denmark 5
Clara sjögren Sweden 5
Clément LOEBENGUTH France 5
Cosmina Cozma Switzerland 5
Dan Sellers UK 5
Daniel Franceschini Argentina 5
Danielle Cateley South Africa 5
Dean Szentes New Zealand 5
Deepak Rode India 5
Dominik Sałapat Poland 5
Eddy Edokpolor UK 5
Ellen McNally UK 5
Érika García Spain 5
Farhan Ahmed Saudi Arabia 5
Farzeen Rafay Malaysia 5
Fatima Khan Saudi Arabia 5
Fawad Mughal UAE 5
Frida Raask Sweden 5
Ganna Radwan Egypt 5
Garette Aaron M. Llevares Jr. Philippines 5
Gerda-Liis Kuusk Estonia 5
Gerhard Rautenbach South Africa 5
Gilmante Lithuania 5
Gilyn Nogollos Philippines 5
Gloria Lungu Zambia 5
Hannah Zeller Dominican Republic 5
Hanne Hestbek Denmark 5
Harold James Gonzales  Philippines 5
Hilde Vander Elst Belgium 5
Hisham Almalik Saudi Arabia 5
Irene Salvador UAE 5
Irfan Aurangzaib UAE 5
Ishaq Muhammad Saudi Arabia 5
Jacqueline Berger Austria 5
James Owusu Ghana 5
Jeanluis Henriquez Spain 5
Jelly Pasculado Philippines 5
Jerzy Konan Ivory Coast 5
Jessica Almendra Meneses Flores Mexico 5
Jessica Marie Adayo Philippines 5
John Michael Malaysia 5
John Paul Mayuga UAE 5
Jolina Busano Philippines 5
Josephine Laxamana Philippines 5
Kai Jiao Spain 5
Karabo Mokaba South Africa 5
KASSEM Belgium 5
Katya Zitelli Italy 5
Kay Marika Gahlen Germany 5
Keanu McGee Ireland 5
Konstantina Sklivanioti Greece 5
Konstantinos Patsaros UK 5
Kooba Samuel Uganda 5
Kuuin Kuroshima Philippines 5
Kyle Aleen Umayam Philippines 5
Laetitia Ganglmair Austria 5
Leo Williams Nigeria 5
Leonardo Vazquez Argentina 5
Lesego Sehoana South Africa 5
Letizia Matrone Italy 5
Lina Zadrima Greece 5
Loo Pui Keng Malaysia 5
Luis Alonso Gonzalez Garcia Mexico 5
Luis Fernando Ferreira Brasil 5
Luvo Mtati South Africa 5
Lwazi Radebe South Africa 5
Mahlomola phala South Africa 5
Manoj Kumar India 5
Mansi Mulchandani Spain 5
Marc Spain 5
María de los Angeles Sánchez Spain 5
Maria González Costa Rica 5
Maria Niljon Sweden 5
Maribel Conceição Gomes Portugal 5
Marios Mazarakis Greece 5
Marisa Salvatrice Ferriolo Italy 5
Mariya Anwar Saudi Arabia 5
Melissa Ds Italy 5
Mihhail Gruzdev Estonia 5
Milangi Zarzuela Dominican Republic 5
Minchu ks Saudi Arabia 5
Mizanur Rahman Akand Bangladesh 5
Mohammed Abdul Gaffar UAE 5
Mónica Navarrete Mexico 5
Mordecai Will Uganda 5
Mpho Munyaliwa South Africa 5
Muhammad Akram UAE 5
Myrto Georgiadou Greece 5
Nas Ma Netherlands 5
Natalia Gonzales Costa Rica 5
Nelson Jesus Portugal 5
Nicole Stolker Netherlands 5
Nida Pervez UAE 5
Niki Touli Greece 5
Ni'mah Ahmed UAE 5
Nita Amalia UAE 5
Nourhan hesham mohamed Egypt 5
Núbia Luiza Lataliza Carvalho Brasil 5
Nuria Herrera Spain 5
Olayiwola Rukayat Olayinka Nigeria 5
Omoefe Andrew Agbahomovo UK 5
Pasqua Convertini Italy 5
Patience Lamisi Fiakumah UAE 5
Patricia Mabel Saconi Italy 5
Patrick Bashizi  Norway 5
Peter James UK 5
Plai Ioana Diana Romania 5
Pontsho Mashego  South Africa 5
Rakesh Prasad Gupta UAE 5
Raquel Martínez Jarana Spain 5
Rashmi Pokale Sreenivas India 5
Rebecca Marchi Italy 5
Redwanul Amin Italy 5
Rohit Verma India 5
Roy Ng Singapore 5
Rutendo Angela Ncube Zimbabwe 5
Ruth Ann O. Malanum Philippines 5
Ruth Silverio Dominican Republic 5
Saba Dhanani UAE 5
Saffron Barnes UK 5
Samridhi Thakur India 5
Samuel Willsmore UK 5
Sana Stipniece Latvia 5
Sara Lindwall Sweden 5
Sara Osman UAE 5
Sara Tabelhachmi Spain 5
Sarah South Africa 5
Sari Nordlund Finland 5
Seám O'Sullivan Ireland 5
Sebastian Michael Mijel Malaysia 5
Sergejs Davletšins Latvia 5
Shah Abdul Aziz UAE 5
Sibusiso Ndlovu South Africa 5
Stamatia Sarrimavrogeni Greece 5
Stefan Stankovic Serbia 5
Susanne Ogunleye Nigeria 5
swati garg UAE 5
Søren Wagner Denmark 5
Thabelo Jannik South Africa 5
Tshego Matlala South Africa 5
Tshepho Makati Botswana 5
Uche Ezeh Lawrence Nigeria 5
Uzoma Chinonso Augustine UAE 5
Valiant Khoza South Africa 5
Vanessa Araújo Brasil 5
Vânia Juliani Portugal 5
Vasileios Tsalis Greece 5
Victor Mabayoje UAE 5
Wasim Akram UAE 5
Yashim Bayacham Nigeria 5
Yomma Ahmed salah Egypt 5
Yusayrah Hajee UAE 5

All payments will be made before 22 September 2020, so do not send emails asking for the payment - we will send it.

Make sure that you have a valid Paypal account before payout! 

We ask Our winners to post a comment in Our Facebook site when they have got their payment (or in Our blog). Then we all know that you have got Your Money. Few winners did this last time.

If you have unsubscribed from Our panel or you never have been a member, you will be removed from the list over winners. This is a competition for members of Triaba.