Monday 19 February 2024

PayPal - redemption link via Tremendous


Incentive payments made directly to panelists’ PayPal accounts from Cint.  

After a panelist initiates an incentive payment request, they will now receive a redemption link via Tremendous. Panelists will use this link to complete their PayPal request on the Tremendous platform. 

Cint will now be absorbing the PayPal fees on behalf panelists which requires us to  adjust the minimum amount required before a payout can be requested. For example in USD, the PayPal threshold will increase from $10.00 USD to $12.50 USD. The increase will vary depending on the country/currency. 

We are currently implementing this change on a country-by-country basis and expect the change to be complete across all regions by the end of February.  

Thursday 19 October 2023

New Payment Options - Tremendous Partnership

Cint write that "We are thrilled to announce our partnership with Tremendous, making them our preferred provider of gift vouchers and virtual visa cards for our hosted panels.

Over the next few weeks, we will be integrating Tremendous into our platform.

Why we chose Tremendous:

  • Over 1000 Reward Options in 200+ Countries: Your panellists can choose from a wide range of gift cards, including Amazon, Virtual VISA or even donate to charity.
  • Virtual VISA Available in 211 Countries: The virtual VISA card option is accessible in 211 countries worldwide.
  • Seamless Redemption Experience: Recipients have the freedom to select any reward they desire and will receive it instantly.
  • No Registration Required: Simply open the link and choose the preferred incentive.

You can explore the complete catalogue at Tremendous Catalog.

Note: Monetary options such as PayPal, Venmo, and ACH will not be available.

Will this impact other reward options?

Yes, due to our partnership, we will discontinue some of our existing reward offerings. This will only occur if Tremendous can fulfil all reward requirements in a particular market. However, if a popular reward option is not available in the Tremendous catalogue (e.g., Trisslotto), we will retain it alongside Tremendous. Our approach will be reviewed on a country-by-country basis.

Planned Rollout Phase 1

The following countries will have Tremendous added to hosted panels over the next week. Our goal is to improve the selection of brands, simplify the user experience, and ensure the prompt delivery of gift vouchers.


How does the VISA option work?

Recipients can opt for a VISA reward, which can be used anywhere VISA is accepted. For recipients in the USA, a physical VISA card can also be requested if preferred. Virtual VISA is issued in USD only and is spendable in over 211 countries worldwide.

Note: VISA rewards are single-issue and cannot be reloaded or combined. Any unused balance will not be refunded.

How long is a Tremendous reward valid?

The links we provide for Tremendous rewards remain valid for 5 years. Recipients can also revisit the link at any time to redeem or review previously claimed rewards. The validity period for the actual gift card selected will vary by retailer. Full information on gift card expiry is clearly communicated to the user.

Will there be any changes to PayPal?

Cint will continue to manage PayPal transactions for the time being. Any potential changes to this arrangement will be communicated as we further collaborate with Tremendous.

How does it work?
Redeeming a reward is super simple and straightforward. Your panellist can receive their chosen reward in as little as 3 clicks!












If the panel is in a different currency than the native countries (For example: India can be in GBP or USD) the currency will automatically convert to INR in Tremendous!"


For more information, read the information here: https://www.tremendous.com/catalog/


Thursday 29 September 2022

Recommendations for how to answer surveys

 
We kindly ask that members read each question carefully, review all answers before making a selection, ensure you are fulfilling all the requirements correctly before proceeding to the next page, take your time, and do not speed through the pages or the survey as a whole.
 
Clients love detailed feedback they can use for their studies! If asked to provide your thoughts (typed answers) on a subject, give thoughtful answers, go into as much detail as possible, rather than typing a few words/lines, providing answers that do not make sense or answers that do not pertain to the question presented to you.
 
Enter real information that is your own. Try not to repeat the same answers such as "Don't Know/None of the above" all the time unless it actually applies to you. Please try to limit your selections to those that apply to you personally and/or those in your household (not the entire family).
 
Thank you for your time and attention in this matter.

Wednesday 28 September 2022

Emergency Maintenance - All Cint Products

Start time

Sep 28, 16:00 UTC

Estimated duration

6 hours

Wednesday 20 July 2022

Delay in Virtual VISA Debit Card Payments

Dear Panelists,

We have been informed by Cint that they are experiencing an issue obtaining Virtual VISA codes and unfortunately, this is causing a delay in our processing of Virtual VISA transactions.

Please know they are working as quickly as possible to resolve this issue.

We will update this article as soon as new information becomes available.

Our apologies for the inconvenience this delay is causing you.