Tuesday, 24 November 2015

Triaba's Advent Calendar 2015

From December 1 to December 24 Triaba will have an Advent Calendar. Every day, we will give away 5 Paypal payments of 10 USD. On Christmas Eve (December 24 since Triaba is a Norwegian company), we will give away a Paypal payment worth 100 USD. You can win several times, so join Our Advent Calendar Competition.

In order to participate you must be a member of Triaba and have responded to at least one survey the last 30 days before the drawing. If you have not received a survey the last 30 days, the period is 50 days. If you are not a member of Triaba, join Now: https://www.triaba.com.  New members can participate even if they have not received any surveys.

Send an e-mail to kontakt@triaba.com with the following information:

1) Heading of e-mail: Triaba's Advent Calendar 2015

2) Your Name

3) Postal code

4) Country

5) e-mailaddress (MUST correspond to the e-mail address you use in the Triaba panel)

6) If you have blogged about Triaba and this competition, remember to send a link to your blog. You will then be able to win a gift voucher value 100 USD on December 24.

We will be happy if the winners write on our facebook wall when they have received their Paypal payments. (If you are not on Facebook, you can comment in our blog)

Each day in December you can see if you have won by following the updates on this page.

Thursday, 19 November 2015

About Paypal and failing payments

Triaba have been in contact With Cint many times about the problems Our members have when they shall redeem their earnings. 
Cint Writes that "We’ve had some problems with the reliability of our current Paypal incentive process. This has meant that panelists have not been able to redeem their rewards via Paypal from time to time. Whilst the connection is always restored within a few days, this has been a recurrent problem.
Having received feedback on this from many panelists and our panel partners, we have decided to implement a new process. The previous problems have originated from the difficulty of keeping a large enough buffer on all 15 supported PayPal currencies whilst still balancing the risk around potential fraud. When this has balance has not been correct it has taken some time to restore this connection.
Briefly, we will change the process to ensure that we have funds in the right currencies when payouts are processed. This will guarantee that panelists are successfully paid by queuing their request and processing the batches accordingly. This will make it easier to plan bank transfers to the right currencies and to improve messaging and expectations around this. Development work on this new process will start immediately, and we anticipate that it will be launched in Q1 2016.
In the meantime, we will take immediate steps to reduce the number of failed payment requests by increasing the buffer on the currencies in our Paypal accounts; you can expect to see a significant improvement as a result."

Triaba welcomes this and hopes that the problems now will be solved!!